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Receipt sent to inbox right after request. Confirmation email will be sent from the seller within 1-3 business days, including submission form that must be complete before the order moves forward. Any questions or extra requests should be included in the specific form box and will be responded to as quickly as possible after submitting.
Orders only contain information provided to seller. All customers will receive the editable version of file, including editable text. PLEASE EMAIL SELLER DIRECTLY IF SEEKING FINALIZED VERSIONS WITH PERSONAL INFORMATION USING SUBJECT LINE “Finalized Edit #ORDERNUMBER“. SELLER CAN NOT ENSURE SAFETY OF PUTTING SENSITIVE INFORMATION IN SUBMISSION FORM.
Refund Policy: If order is not fulfilled within 30 days of purchase, the customer is entitled to full refund. If order is cancelled within 7 days of confirmation and submission form has not been complete, the customer is entitled to full refund. If order is cancelled after 7-day-period or after submission form is sent, only half of purchase will be refunded.
If did not receive submission form/having trouble - please email firstname.lastname@example.org directly with the subject line “Form Troubleshoot #ORDERNUMBER” explaining the issue, and we’ll get back to you as soon as possible.